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Shipping & Return Policy

Shipping

Your order will be processed within 1-3 business days. Shipping time is estimated to be three to five (3-5) calendar days, USPS ships everything. If you experience delays in the delivery, You may contact our Customer Care department at 818-862-2002.

Returns

We want you to feel confident with your CBD purchase and want to provide you with excellent customer service. Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product(s) must be made within 72 hours of receiving the product to support@elitedose.com You will need to provide detailed information for any product damaged and photo proof during shipping within that timeframe.

If you are not satisfied with our products, you may request a refund of the full purchase price within 30 days of the product received date. Customer is responsible for return shipping. Please submit your request to support@elitedose.com

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, you will receive your money much more quickly in many cases. This time period allows for the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), as well as the time it takes your bank to process our refund request (5 to 10 business days).

If for any reason you do not receive your refund after 14 days, please contact us at support@elitedose.com and let us know. We will do everything in our power to resolve the issue immediately.

This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctor’s advice should be sought before using this and any supplemental dietary product. Elite CBD devices have not been evaluated by the Food and Drug Administration. If you experience any side effects, stop using immediately. Do not use if you are pregnant or breastfeeding.

© 2018 elite CBD. All rights reserved.

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